Upon login, click the Lost your password? link under the button and enter your email address. A new password will be sent directly to your inbox and you can then log in and change the password in the Password page. If you do not remember which email address you used to open your trading account, please contact Customer Support.
You can open your trading account without having to deposit. However, in order to start trading and get unlimited access to our education center and professional services, you need to fund your account with the minimum investment amount.
The minimum withdrawal amount for e-wallets is $10. However, this is subject to change by the company policy.
Taxation generally depends on the tax law governing your country of residence. Therefore, Sungate Investment AG cannot delegate responsibility with its clients and they must tend to their own tax liabilities.
The investment amounts are the sums a trader invests in trades. The amounts are not fixed and can vary, according to your trading preferences. These amounts also set the level of pre-determined payout percentages and return on investment.
If you have a question about a past trade, simply email it to Customer Support, at firstname.lastname@example.org The email should include a print screen as well.
The investment amounts are the sums an investor invests with the company. The amounts are not fixed and can vary, according to your investment preferences. These amounts also set the level of pre-determined payout percentages and return on investment.
FX, more commonly known as Forex or Foreign exchange, is the biggest and most traded market in the world, where global currencies are bought and sold with an average turnover of more than $5 trillion per day. Forex is traded 24 hours a day, 5 days a week and unlike other financial markets, there is no centralized marketplace for it. As a result, the Forex market attracts many traders, beginners and experienced alike.
You are able to withdraw the funds displayed in your trading account balance (minus the initial margin, payouts for open trades, and pending bonuses).
Withdrawal processing time takes a maximum of 24 hours, and withdrawals are paid directly into the specified wallet.
Log in to your Sungate Investment AG, go to the trading platform, click on the withdraw funds tab. Enter the desired withdrawal amount (minimum $100) and click Withdraw. Your account manager will then contact you to finalize the transaction and you will receive your funds after approval and processing time.
The most common reason for login errors happens when the password is copy-pasted (since there may be spaces before or after the password.) Make sure you type it correctly. An additional reason for login error is when your browser is storing old passwords through cookies. Please clear the cookies through the browser settings and if the problem persists, try entering with a different browser. For further assistance, please contact our support team to help you.
No. All that is required to trade with Sungate Investment AG is to register online and fund your account.
You may need to check if you are using https:// – if so, please change it to http://.
We are constantly updating our FAQs Section to accommodate any questions you might have.